Terms of Service

RADIANT RESIDENCES

MASTER TERMS OF SERVICE

Version 3.0

Effective Date: 7/26/2026

ARTICLE I

GENERAL PROVISIONS

Section 1. Purpose

These Master Terms of Service ("Agreement") establish the general terms and conditions governing all services provided by Radiant Residences ("Radiant Residences," the "Company," "we," "our," or "us") to any person or entity requesting, scheduling, authorizing, approving, receiving, or paying for services ("Client," "you," or "your").

This Agreement is intended to provide a uniform contractual framework for all services offered by Radiant Residences. Service-specific procedures, requirements, exclusions, and limitations are contained in the applicable Service Schedule incorporated into this Agreement.

By requesting an estimate, scheduling services, approving an estimate, authorizing work, allowing work to begin, accepting completed services, or making payment, the Client agrees to be bound by this Agreement and any incorporated documents.

Section 2. Contract Documents

This Agreement consists of the following documents, which together constitute the complete agreement between the Company and the Client:

1. 1.These Master Terms of Service;
2. 2.The applicable Service Schedule(s);
3. 3.The Approved Estimate;
4. 4.Any approved Change Order;
5. 5.Any recurring service agreement;
6. 6.Any Work Authorization;
7. 7.Any invoice reflecting approved services;
8. 8.The Radiant Residences Privacy Policy; and
9. 9.Any document expressly incorporated by reference.

These documents shall be interpreted together whenever reasonably possible.

Section 3. Order of Precedence

If a conflict exists between incorporated documents, they shall control in the following order:

1. 1.Approved Change Order;
2. 2.Approved Estimate;
3. 3.Applicable Service Schedule;
4. 4.Master Terms of Service; and
5. 5.Privacy Policy.

If multiple Service Schedules apply to the same appointment, each Service Schedule governs only the Services it specifically addresses. Where an actual conflict exists between applicable Service Schedules, the provision most specifically addressing the Service being performed shall control.

Except where expressly stated otherwise, each document supplements the others.

Section 4. Service Schedules

Because different services involve different methods, equipment, safety considerations, exclusions, and client responsibilities, Radiant Residences maintains separate Service Schedules for specific departments and services.

Only the Service Schedule applicable to the services identified in the Approved Estimate forms part of this Agreement.

When multiple services governed by different Service Schedules are performed during the same appointment, each applicable Service Schedule is incorporated solely with respect to the services it governs.

Where a conflict exists between these Master Terms and a Service Schedule regarding a matter unique to that service, the Service Schedule controls only for that specific matter.

ARTICLE II

DEFINITIONS

Unless the context clearly requires otherwise, the following definitions apply throughout this Agreement.

Section 5. Agreement

"Agreement" means these Master Terms together with every document incorporated under Section 2.

Section 6. Approved Estimate

"Approved Estimate" means an estimate accepted by the Client through any method authorized by the Company, including written signature, electronic signature, online acceptance, email, text message, verbal authorization where permitted, payment, scheduling confirmation, or permitting the Company to begin work.

Section 7. Business Day

"Business Day" means any day the Company is regularly open for business, excluding recognized holidays unless otherwise announced.

Section 8. Change Order

"Change Order" means any written or electronic modification to the approved scope of work, pricing, scheduling, labor, materials, or services after an Approved Estimate has been accepted.

Section 9. Client

"Client" means any individual or legal entity requesting, scheduling, authorizing, approving, receiving, supervising, managing, or paying for services.

When more than one Client authorizes services, each is jointly and severally responsible for all obligations arising under this Agreement.

Section 10. Company

"Company," "Radiant Residences," "we," "our," and "us" mean Radiant Residences together with its owners, officers, managers, employees, authorized representatives, affiliates, successors, and permitted assigns.

Section 11. Electronic Communication

"Electronic Communication" includes email, text messages, telephone communications, electronic signature platforms, customer portals, scheduling software, electronic payment systems, and any other commercially reasonable electronic communication platform used by the Company.

Section 12. Property

"Property" means the residence, structure, land, or other location where Services are requested or performed, including any authorized interior or exterior work areas.

Section 13. Recurring Services

"Recurring Services" means services scheduled on a continuing basis at agreed intervals, including weekly, bi-weekly, every three weeks, monthly, seasonal, or any other recurring schedule approved by the Company.

Section 14. Services

"Services" means only those services expressly identified in the Approved Estimate together with any approved Change Orders.

No work outside the approved scope is included unless subsequently authorized.

Section 15. Work Authorization

"Work Authorization" means any written, electronic, verbal, or other authorization permitting the Company to perform Services, including approvals provided while employees are present at the Property.

ARTICLE III

CONTRACT FORMATION

Section 16. Authority to Enter Agreement

The individual requesting, scheduling, approving, or paying for Services represents that they have the legal authority to enter into this Agreement and authorize the Services.

If acting on behalf of another person or entity, including a property owner, tenant, landlord, trust, estate, homeowners association, business, governmental entity, or property management company, that individual represents that they are authorized to bind that person or entity to this Agreement.

Radiant Residences may reasonably rely upon such representations and is not required to independently verify authority.

Any person who authorizes Services without the necessary authority shall remain personally responsible for all resulting obligations, including payment for Services and any damages incurred by Radiant Residences as a result of the unauthorized request.

Section 17. Independent Contractor

Radiant Residences performs all Services as an independent contractor.

Nothing in this Agreement creates or shall be interpreted as creating an employer-employee relationship, agency, partnership, joint venture, franchise, fiduciary relationship, or other legal relationship beyond that of an independent contractor providing services to a client.

Radiant Residences retains sole discretion over its personnel, scheduling, equipment, materials, methods, safety procedures, and operational decisions.

The Client may identify the desired scope of Services but shall not direct or supervise the Company's employees in the performance of their work.

Section 18. No Third-Party Beneficiaries

This Agreement is intended solely for the benefit of Radiant Residences and the Client.

Except as otherwise required by applicable law, no other person or entity acquires any rights or remedies under this Agreement.

Section 19. Compliance with Laws

Radiant Residences will perform Services in accordance with applicable federal, California, and local laws governing its operations.

The Client remains responsible for the condition of the Property and for compliance with all laws, regulations, permits, lease obligations, homeowners association rules, and building requirements unrelated to the Services being performed.

Radiant Residences is not responsible for identifying structural defects, code violations, unsafe conditions, environmental hazards, or legal compliance issues except to the extent expressly included within the Approved Estimate or otherwise required by applicable law.

ARTICLE IV

SCOPE OF SERVICES

Section 20. Scope of Services

Radiant Residences will perform only those Services expressly identified in the Approved Estimate and any approved Change Orders.

No marketing materials, website content, conversations, prior services, or general descriptions of available services shall expand or modify the approved scope of work unless incorporated into the Approved Estimate or a subsequent Change Order.

Section 21. Additional Services

The Client may request additional Services before, during, or after a scheduled appointment.

Radiant Residences may, in its sole discretion:

• perform the additional work during the existing appointment;
• prepare a Change Order;
• schedule a future appointment; or
• decline the request.

No additional work shall be performed without the Client's authorization.

Approved additional Services may result in revised pricing, additional labor charges, material costs, travel charges, or changes to the appointment schedule.

Section 22. Estimates

Unless otherwise stated in writing, estimates are based upon the information reasonably available to Radiant Residences when prepared.

Estimates may rely upon information provided by the Client, photographs, videos, virtual consultations, public records, prior service history, measurements, satellite imagery, on-site inspections, or other reasonably available information.

Unless expressly stated otherwise, every estimate assumes:

• safe access to the Property;

• safe working conditions;

• functioning utilities;

• reasonably accessible work areas; and

• conditions substantially consistent with the information provided by the Client.

Because many site conditions cannot reasonably be verified before work begins, estimates may require revision if materially different conditions are discovered during the performance of the Services.

Section 23. Client Information

The Client is responsible for providing complete and accurate information necessary for Radiant Residences to prepare an estimate and safely perform the Services.

This includes, when applicable:

• Property location;
• contact information;
• access instructions;
• gate or entry codes;
• parking information;
• occupancy status;
• known hazards;
• utility availability;
• presence of pets;
• special handling requirements; and
• any other information reasonably necessary to perform the Services.

Radiant Residences shall not be responsible for delays, incomplete Services, additional labor, inaccurate estimates, or additional costs resulting from inaccurate, incomplete, or misleading information supplied by the Client.

If materially different conditions are discovered after arrival, Radiant Residences may revise the estimate, prepare a Change Order, modify the scope of Services, or discontinue work until revised terms are approved.

Section 24. Estimate Validity

Unless otherwise stated in writing, estimates remain valid for thirty (30) days from the date issued.

After expiration, Radiant Residences may revise pricing, labor estimates, scheduling availability, scope, or other terms before accepting the work.

No estimate shall obligate Radiant Residences to perform Services until accepted by both parties.

Section 25. Changed Conditions

Residential service work frequently involves conditions that cannot reasonably be identified before work begins.

If previously unknown conditions materially affect the labor, equipment, safety, scheduling, or scope of the Services, Radiant Residences may:

• issue a revised estimate;
• prepare a Change Order;
• modify the scope of work;
• reschedule the Services; or
• discontinue work if the conditions cannot be safely or reasonably addressed.

The Company will make reasonable efforts to discuss material changes with the Client before proceeding whenever circumstances permit.

Section 26. No Waiver of Scope

Performance of work outside the Approved Estimate on one occasion does not obligate Radiant Residences to perform similar work during future appointments without separate approval.

No employee, course of dealing, or prior practice shall modify the scope of Services unless confirmed through an Approved Estimate, approved Change Order, or other written authorization accepted by the Company.

ARTICLE V

SCHEDULING, PROPERTY ACCESS, AND CLIENT RESPONSIBILITIES

Section 27. Scheduling

Appointment dates and arrival windows are estimates only and are not guaranteed unless expressly agreed to in writing.

Radiant Residences will make commercially reasonable efforts to arrive within the scheduled appointment window. Delays caused by weather, traffic, prior appointments, emergencies, employee illness, equipment failure, or other circumstances beyond the Company's reasonable control shall not constitute a breach of this Agreement.

The Client acknowledges that residential service scheduling is dynamic and that appointment times may require reasonable adjustment.

Section 28. Property Access

The Client shall provide safe, timely, and uninterrupted access to all areas included within the Approved Estimate.

If Services cannot be performed because access is unavailable or materially restricted, including but not limited to locked areas, missing keys, incorrect access codes, security restrictions, inaccessible work areas, occupants, pets, vehicles, or other conditions outside the Company's reasonable control, Radiant Residences may:

• modify the scope of Services;
• reschedule the appointment;
• charge applicable trip, waiting, or additional labor fees; or
• treat the appointment as a late cancellation in accordance with this Agreement.

Services omitted because access was unavailable or materially restricted shall not entitle the Client to a price reduction unless Radiant Residences expressly agrees otherwise in writing.

Section 29. Utilities

The Client shall ensure that functioning electricity and hot water are available throughout the scheduled appointment whenever reasonably necessary to perform the Services.

If required utilities are unavailable, interrupted, or disconnected, Radiant Residences may suspend or discontinue the Services until utilities are restored.

Additional labor, waiting time, return visits, or rescheduling resulting from unavailable utilities may result in additional charges.

Section 30. Safe Working Conditions

The Client shall maintain reasonably safe working conditions throughout the appointment.

Radiant Residences reserves the right to refuse, suspend, or discontinue Services whenever an employee reasonably determines that continuing work presents an unacceptable risk to any person, animal, or property.

Unsafe conditions may include, without limitation:

• structural hazards;
• electrical hazards;
• gas leaks;
• flooding;
• sewage backups;
• hazardous chemicals;
• aggressive animals;
• threatening or abusive conduct;
• illegal activity; or
• any other condition that cannot be safely addressed using ordinary residential service practices.

Suspension or discontinuation of Services under this Section shall not constitute a breach of this Agreement.

Section 31. Pets, Occupants, and Minors

The Client remains responsible for all persons, including minors, and all animals present at the Property during the appointment.

Pets shall be appropriately secured whenever necessary to allow Services to be performed safely.

Radiant Residences reserves the right to suspend work whenever the presence or conduct of occupants or animals creates an unreasonable safety risk or materially interferes with the Services.

Radiant Residences is not responsible for animals that escape due to defective fencing, doors, gates, enclosures, or inaccurate instructions provided by the Client.

Section 32. Property Preparation

The Client shall make reasonable efforts to prepare the Property before the scheduled appointment.

Preparation includes, where applicable:

• providing access to approved work areas;
• removing excessive clutter;
• securing valuables;
• identifying unusually fragile or high-value items;
• identifying known hazards;
• disclosing special handling requirements; and
• providing information reasonably necessary to safely perform the Services.

Failure to reasonably prepare the Property may result in reduced productivity, incomplete Services, additional labor charges, revised scheduling, or suspension of Services.

Section 33. Changes During the Appointment

The Client may request changes to the scope of Services during the appointment.

Radiant Residences may accept or decline such requests based upon scheduling, staffing, safety, equipment availability, and operational considerations.

Changes affecting labor, materials, travel, scheduling, or scope may require a revised estimate or approved Change Order before additional work begins.

Section 34. Cancellations and Rescheduling

Appointments may be cancelled or rescheduled by either party.

Unless otherwise stated in an applicable Service Schedule or recurring service agreement, Radiant Residences reserves the right to assess a reasonable cancellation or rescheduling fee when:

• the Client cancels without reasonable advance notice;
• the Company arrives and cannot begin work due to circumstances within the Client's control;
• required access is unavailable;
• required utilities are unavailable;
• unsafe conditions prevent performance; or
• the appointment cannot reasonably proceed due to inaccurate or incomplete information provided by the Client.

Radiant Residences may waive such fees at its sole discretion.

Section 35. Delays Beyond the Company's Control

Radiant Residences shall not be liable for delays, interruptions, or inability to perform Services resulting from circumstances beyond its reasonable control, including acts of God, severe weather, natural disasters, utility failures, governmental actions, labor shortages, supplier interruptions, public emergencies, road closures, equipment failures, wildfire, public safety power shutoffs, or other unforeseen events.

When practical, the Company will make reasonable efforts to notify the Client and reschedule the affected Services as soon as reasonably possible.

ARTICLE VI

PAYMENT

Section 36. Pricing

Unless otherwise stated in writing, all pricing is based upon the Approved Estimate together with any approved Change Orders.

Prices may be adjusted only as permitted under this Agreement, including adjustments resulting from approved scope changes, materially different site conditions, or additional Services authorized by the Client.

Section 37. Payment Due

Unless otherwise agreed in writing, payment is due immediately upon completion of the Services.

Recurring commercial accounts, approved billing arrangements, deposits, progress payments, or other written agreements may establish different payment terms.

Radiant Residences may provide invoices electronically, by email, text message, customer portal, or other commercially reasonable means. Failure to receive or review an invoice does not delay or excuse the Client's obligation to timely pay for completed Services.

Failure to demand immediate payment upon completion does not waive the Company's right to collect any amount owed.

Section 38. Accepted Payment Methods

Radiant Residences may accept payment by cash, check, credit card, debit card, electronic payment, bank transfer, financing, or any other payment method approved by the Company.

Returned checks, declined payments, reversed electronic payments, failed bank drafts, or chargebacks may result in additional fees permitted by applicable law.

Section 39. Payment Obligations

The Client agrees to pay all amounts due for:

• Services identified in the Approved Estimate;
• approved Change Orders;
• authorized additional Services;
• applicable trip, waiting, cancellation, or rescheduling charges;
• taxes, where applicable; and
• any other charges authorized under this Agreement.

Payment obligations are not affected by the sale, transfer, lease, vacancy, occupancy, or change of ownership of the Property unless Radiant Residences expressly agrees otherwise in writing.

Section 40. Late Payment

Any amount not paid when due may accrue interest at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law until paid in full.

The Client shall also be responsible for reasonable collection costs, court costs, and reasonable attorneys' fees where permitted by law.

Acceptance of a partial payment shall not waive the Company's right to recover any remaining balance.

Section 41. Disputed Charges

The Client shall notify Radiant Residences of any disputed invoice or charge within seven (7) calendar days after the invoice date.

The parties agree to make a good-faith effort to resolve billing disputes promptly.

Undisputed amounts remain due and payable according to this Agreement.

Section 42. Chargebacks and Reversed Payments

If a payment is disputed, reversed, charged back, or otherwise withdrawn after Services have been performed, Radiant Residences may:

• pursue collection of the unpaid balance;
• recover payment processing fees where permitted by law;
• suspend future Services until the account is brought current; and
• require certified funds or another approved payment method for future appointments.

The Client agrees to reasonably cooperate with Radiant Residences during any payment dispute or chargeback investigation and authorizes the Company to provide estimates, invoices, photographs, communications, work records, electronic approvals, payment records, and other documentation reasonably necessary to respond to the dispute or establish the validity of the transaction.

Nothing in this Section limits any other legal or equitable remedy available to Radiant Residences.

ARTICLE VII

SERVICE QUALITY AND SATISFACTION

Section 43. Satisfaction Guarantee

Radiant Residences strives to provide professional, high-quality Services and values the opportunity to address legitimate concerns.

If the Client believes the Services were not completed in substantial accordance with the Approved Estimate, the Client shall notify Radiant Residences within twenty-four (24) hours after completion of the Services.

The notice should reasonably identify the specific area or condition giving rise to the concern so the Company has a reasonable opportunity to inspect and evaluate the issue.

Subject to this Agreement and the applicable Service Schedule, Radiant Residences shall determine, in its reasonable business judgment, the appropriate corrective action, if any. Such corrective action may include:

• reperforming the affected portion of the Services;
• providing a reasonable service credit;
• offering another mutually acceptable resolution; or
• determining that the Services were completed in accordance with this Agreement.

This Satisfaction Guarantee constitutes the Client's exclusive contractual remedy regarding the quality or completeness of the Services except where otherwise required by applicable law.

Section 44. Opportunity to Cure

Except where immediate action is required by law, the Client agrees to provide Radiant Residences with a reasonable opportunity to inspect and, if appropriate, correct any claimed deficiency before hiring another service provider to perform corrective work.

Failure to provide a reasonable opportunity to inspect or correct the claimed deficiency may limit the Company's responsibility for additional costs incurred by the Client.

Section 45. No Guarantee of Particular Results

Professional cleaning and residential services improve the condition of a Property through commercially reasonable methods.

Unless expressly stated in writing, Radiant Residences does not guarantee:

• restoration of damaged materials;
• removal of every stain or contaminant;
• correction of pre-existing defects;
• improvement beyond the approved scope of Services;
• the outcome of third-party inspections;
• return of rental or security deposits;
• increased property value; or
• any result beyond the Services expressly agreed upon.

Service-specific limitations and exclusions are contained in the applicable Service Schedule.

ARTICLE VIII

PROPERTY CONDITIONS, DAMAGE CLAIMS, AND LIABILITY

Section 46. Existing Conditions

Radiant Residences is not responsible for deterioration, damage, wear, defects, contamination, or other conditions that existed before the Services were performed.

Cleaning may reveal conditions that were previously concealed by dirt, dust, debris, mineral deposits, oxidation, staining, or similar accumulation.

The discovery or visibility of a pre-existing condition following cleaning does not establish that the Company caused the condition.

Section 47. Client Responsibility to Report Damage

The Client shall inspect the completed Services within a reasonable time after completion.

Any claim for physical damage allegedly caused by the Company's Services shall be reported as soon as reasonably possible, and no later than seven (7) calendar days after completion of the Services.

The notice shall reasonably identify the claimed damage and provide the Company an opportunity to inspect before any repair, replacement, disposal, alteration, or cleaning of the affected item occurs whenever reasonably practicable.

Failure to provide Radiant Residences a reasonable opportunity to inspect the claimed damage before such actions are taken may limit or preclude the Company's ability to evaluate the claim and may limit the Company's responsibility to the extent permitted by applicable law.

Section 48. Limitation of Liability

To the fullest extent permitted by applicable California law, Radiant Residences shall not be liable for:

• ordinary wear and tear;
• pre-existing conditions;
• latent defects;
• manufacturer defects;
• normal deterioration;
• hidden damage revealed through cleaning;
• loss of use;
• lost profits;
• indirect damages;
• incidental damages;
• consequential damages; or
• special damages arising from the Services.

Nothing in this Agreement limits liability for matters that cannot lawfully be limited under applicable law, including liability arising from gross negligence, willful misconduct, or any other liability that California law prohibits from being waived or limited.

Section 49. Maximum Liability

Except where prohibited by applicable law, the total cumulative liability of Radiant Residences arising out of or relating to any single Service appointment, regardless of the number of claims or legal theories asserted, shall not exceed the total amount actually paid by the Client for the specific Services giving rise to the claim.

This limitation applies whether the claim is asserted in contract, tort, negligence, or any other legal theory and applies to the fullest extent permitted by applicable law.

Section 50. Indemnification

To the extent permitted by California law, the Client agrees to indemnify and hold harmless Radiant Residences from claims, damages, losses, and expenses arising from:

• inaccurate information provided by the Client;
• unsafe Property conditions;
• unauthorized instructions;
• the Client's breach of this Agreement; or
• the acts or omissions of the Client or persons under the Client's control.

This Section does not require the Client to indemnify Radiant Residences for the Company's own gross negligence, willful misconduct, or any liability that cannot lawfully be shifted under California law.

ARTICLE IX

COMMUNICATIONS, DOCUMENTATION, AND PRIVACY

Section 51. Electronic Communications

The Client consents to receive communications relating to estimates, scheduling, appointments, invoices, payments, service updates, customer support, and other matters concerning the Services through commercially reasonable electronic means, including email, telephone, text message (SMS), customer portals, and electronic signature platforms.

The Client is responsible for maintaining current contact information and promptly notifying Radiant Residences of any changes.

Radiant Residences is not responsible for delays or failures in communication resulting from inaccurate contact information, service interruptions, spam filtering, telecommunications failures, or other circumstances beyond its reasonable control.

Section 52. Electronic Signatures and Records

To the fullest extent permitted by applicable law, electronic signatures, electronic approvals, electronic communications, electronic payment authorizations, and electronic records shall have the same legal effect as original handwritten signatures.

Electronic business records maintained by Radiant Residences in the ordinary course of business may be relied upon as evidence of communications, approvals, scheduling, payments, invoices, work authorizations, and other transactions relating to the Services.

Section 53. Service Documentation

Radiant Residences may create and maintain photographs, videos, written notes, inspection records, measurements, invoices, estimates, communications, and other documentation relating to the Services.

Such documentation may be created before, during, or after the Services for purposes including:

• preparing estimates;
• documenting existing conditions;
• documenting completed work;
• quality assurance;
• employee training;
• customer service;
• insurance matters;
• payment disputes; and
• legal compliance.

Documentation remains the business record of Radiant Residences unless otherwise required by law.

Section 54. Photography

Radiant Residences may photograph or video the work areas before, during, or after the Services to document existing conditions, completed work, quality control, safety concerns, or potential damage.

Photographs intended for advertising, marketing, testimonials, or other public promotional purposes will not identify the Client or disclose personally identifiable information without the Client's permission, except where the identity of the Property or Client is not reasonably identifiable or where otherwise permitted by law.

Photographs and video documentation may also be maintained and used as business records for insurance claims, payment disputes, legal proceedings, quality assurance, employee training, and other lawful business purposes.

Nothing in this Section limits the Company's ability to maintain internal business records or documentation relating to the Services.

Section 55. Privacy Policy

The collection, use, storage, disclosure, retention, and protection of personal information are governed exclusively by the Radiant Residences Privacy Policy, which is incorporated into this Agreement by reference.

If any provision of this Agreement concerns the handling of personal information, the Privacy Policy controls to the extent of any inconsistency.

ARTICLE X

INTELLECTUAL PROPERTY

Section 56. Company Materials

All forms, estimates, pricing systems, checklists, inspection forms, photographs, documents, logos, trademarks, service marks, website content, written materials, graphics, software, operational procedures, and other proprietary materials developed or used by Radiant Residences remain the exclusive property of the Company or its licensors.

Nothing contained in this Agreement transfers ownership of any intellectual property to the Client.

Section 57. Limited Use

The Client may use estimates, invoices, reports, and other documents provided by Radiant Residences solely for purposes directly related to the Services performed.

The Client shall not reproduce, distribute, publish, modify, or commercially exploit the Company's proprietary materials without prior written permission.

ARTICLE XI

GENERAL LEGAL PROVISIONS

Section 58. Force Majeure

Radiant Residences shall not be liable for any delay, interruption, or failure to perform caused by events beyond its reasonable control, including natural disasters, severe weather, wildfire, public safety power shutoffs, fire, flood, earthquake, epidemic, pandemic, labor disputes, utility failures, governmental action, civil unrest, transportation disruptions, supply shortages, equipment failure, or other unforeseen circumstances.

Performance shall resume as soon as reasonably practicable.

Section 59. Assignment

The Client may not assign or transfer this Agreement without the prior written consent of Radiant Residences.

Radiant Residences may assign this Agreement in connection with the sale, merger, reorganization, or transfer of its business, or to an affiliated entity, provided such assignment does not materially reduce the Client's contractual rights.

Section 60. Waiver

No waiver of any provision of this Agreement shall be effective unless made in writing.

The failure of either party to enforce any provision on one occasion shall not constitute a waiver of that provision or of the right to enforce it in the future.

Section 61. Severability

If any provision of this Agreement is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.

Any unenforceable provision shall be enforced to the maximum extent permitted under applicable law.

Section 62. Entire Agreement

This Agreement, together with all incorporated documents identified in Article I, constitutes the complete agreement between the parties regarding the Services.

It supersedes all prior oral or written discussions, negotiations, representations, proposals, or agreements concerning the same Services, except as expressly incorporated herein.

Section 63. Amendments

No modification of this Agreement shall be effective unless made in writing or through another legally recognized method of acceptance authorized by Radiant Residences.

For recurring clients, Radiant Residences may update these Master Terms from time to time. Updated terms apply only to future Services after reasonable notice has been provided through email, the customer portal, posting on the Company's website, or another commercially reasonable method permitted by applicable law.

Section 64. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Section 65. Venue

Unless otherwise required by applicable law, any legal proceeding arising out of this Agreement shall be brought in a court of competent jurisdiction located in San Diego County, California.

Section 66. Dispute Resolution

Before initiating litigation, the parties agree to make a good-faith effort to resolve any dispute through direct communication.

Nothing in this Section prevents either party from seeking temporary injunctive relief, pursuing a claim in small claims court when permitted by law, or exercising any other non-waivable legal right.

Section 67. Survival

Any provision that by its nature is intended to survive completion, cancellation, or termination of the Services, including payment obligations, limitations of liability, indemnification, intellectual property, documentation, privacy obligations, dispute resolution, and other continuing rights and responsibilities, shall survive to the extent permitted by law.

Section 68. Headings

Article titles, section headings, and formatting are included solely for convenience and shall not affect the interpretation of this Agreement.

Section 69. Effective Date

This Agreement becomes effective on the Effective Date stated above and applies to all Services requested, scheduled, authorized, or performed thereafter until revised or replaced by Radiant Residences.

End of Master Terms of Service