Accessibility Statement

Radiant Residences is committed to making our website and online services usable and welcoming for as many people as possible, regardless of ability, technology, or circumstance.

Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at the AA level. These internationally recognized guidelines help make web content more accessible to people with visual, auditory, physical, speech, cognitive, and neurological differences. We also aim to meet applicable accessibility requirements under the Americans with Disabilities Act (ADA) and relevant California laws.

Conformance Status

We are actively working toward WCAG 2.2 Level AA conformance. Our goal is to make the site perceivable, operable, understandable, and robust for all users. We regularly review and improve accessibility as the site evolves and new features are added.

What We’re Doing

We work to implement the following accessibility practices:

Provide meaningful text alternatives for images and non-text content. Maintain sufficient color contrast for text, buttons, and interactive elements. Support full keyboard navigation with clear, visible focus indicators. Use clear, logical heading structure and semantic HTML markup. Respect user preferences for reduced motion and other accessibility settings. Design forms with proper labels, instructions, and error handling. Ensure content remains readable and functional when text is resized or zoomed.

Known Limitations

We are continuously improving, and some areas of the site may not yet fully meet WCAG 2.2 AA standards. Current known limitations include:

Certain third-party tools or embedded widgets (such as booking calendars or scheduling plugins) may have accessibility constraints outside our direct control. We are working with providers to improve these experiences.

Some older documents or PDFs, if present, may not be fully accessible. We are prioritizing remediation of frequently used materials.

If you encounter difficulty with any part of our site, please let us know. We are committed to addressing barriers promptly.

Feedback & Support

We welcome your feedback on the accessibility of our website. If you encounter a barrier, have trouble using any part of the site, or need information in an alternative format (such as large print, audio, or accessible PDF), please contact us. We will do our best to assist you and to improve the experience.

You can reach us using the phone number or email listed on our Contact page. When possible, please include the specific page or feature where you experienced difficulty so we can investigate and respond effectively.

Ongoing Effort

Accessibility is not a one-time project. It is an ongoing commitment. As our website grows and technology evolves, we will continue to test, improve, and refine the experience. We view accessibility as an essential part of delivering thoughtful, high-quality service — both online and in the homes we care for.

Thank you for helping us make Radiant Residences more accessible to everyone.